Contact Details

Below you will find all the information needed to identify and contact the company that publishes the Solippy.com website.

Company Information

Company Name PixelCart, Ltd.
Legal form Private Limited Company
Trade name Solippy
Headquarters 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Companies House Number 14993517
VAT number 446058684
Date created July 10, 2023

Customer Service

Our support team is here to answer any questions you may have about our products, your order, shipping, returns, or any other topic.

📞 By phone

+33 2 50 72 45 29 or +44 20 8036 5038
Monday through Friday, 9 a.m. to 7 p.m. (Paris time).

✉️ By email

support@solippy.com
Average response time: within 48 business hours.

💬 Via live chat

Chat live with an advisor on Solippy.com.
Monday through Friday, 9 a.m. to 7 p.m. (Paris time).

📮 By mail

PixelCart LTD
71-75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom

Product Return Address

All return requests must first be reported to our customer service department at support@solippy.com, which will provide you with complete instructions and the return address to use. No returns should be sent without prior approval from our customer service department.

Our full return and refund policy is detailed in our Return and Refund Policy.

Complaints and Mediation

If a dispute cannot be resolved with our customer service team, you may contact a consumer mediator at no cost, or file a complaint on the European Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr.

Website hosting

The Solippy.com website is hosted by:
Shopify International Limited
Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland
www.shopify.com