GDPR

When you submit a Data Subject Access Request (DSAR) through our Compliance page, our compliance provider, Consentmo, processes your IP address and email solely to fulfill your request. For more details, see Consentmo's Data Processing Policy.

Data Rectification

If your account data is inaccurate, update or correct it using the link below.

Data Portability

You can use the links below to download all the data we store and use for a better experience in our store.

Access to Personal Data

You can use the link below to request a report which will contain all personal information that we store for you. We will respond within 30 days.

Right to be Forgotten

Use this option if you want to remove your personal and other data from our store. Keep in mind that this process will delete your account, so you will no longer be able to access or use it anymore.

Right to Restrict Processing

You may request to restrict or temporarily suspend the processing of your personal data under certain circumstances. Please contact us at support@solippy.com for assistance.

Right to Object

You have the right to object to certain types of data processing, including direct marketing or processing based on legitimate interests. Contact us to submit your objection at support@solippy.com.

Contact Information

For questions regarding your personal data or privacy rights, contact our Data Protection Officer (DPO) at:

Email: support@solippy.com

Address: 71-75 Shelton Street, Covent Garden, WC2H 9JQ London England, United Kingdom

Right to Lodge a Complaint

If you believe we have not addressed your concerns, you have the right to lodge a complaint with your national data protection authority.

 

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Before using the Loop, carefully read the safety manual provided to familiarize yourself with the safety precautions.

Shave the area to be treated: Use a clean razor to shave the area you wish to treat. Avoid waxing, as this removes hair at the root, which is counterproductive for pulsed light hair removal.

Clean and dry your skin: Make sure your skin is clean, dry and free from cosmetics, deodorants and other skin care products.

Test a small area of skin to check reaction. Wait 24 hours. If no adverse reaction is observed, you can proceed.

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Plug in your Loop and turn it on by holding down the button on the back of the device

The Loop has 5 intensity levels. Start with the lowest level, especially if you have sensitive skin.

Gradually increase the intensity according to your comfort and your skin's reaction.

To select the intensity, simply press the green button on the back of the Loop once or several times.

Place the device perpendicular to the area to be treated.

Press the button to trigger the light pulse.

Move the device to the next area, taking care not to treat the same area twice in the same session.

Sessions should last according to the size of the area to be treated. A session for the legs can last around 15 minutes.

Repeat sessions every two weeks for the first two months, then once a month or as needed to maintain results.

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Once the session is over, turn off the Loop and unplug it.

Apply a gentle moisturizer to soothe the skin.

Avoid sun exposure and use sunscreen on treated areas.